- Provide you with full details and clear information about your chosen home
- Ensure our marketing and advertising is clear and truthful
- Provide trained and knowledgeable staff to help you throughout your homebuying journey
- Provide a clear and accurate Contract of Sales Terms & Conditions, with will fully explain your cancellation rights
- Be available to answer any questions you may have, and provide you with any relevant contact details
- Assist you with the selection of Standard Choices and, if applicable, Optional Extras for your new home
- Provide you with health and safety advice to minimise risk of danger should you visit during construction, and in the use of your home once you move in
- Provide you with reliable information about your building warranty, and any other cover which you may benefit from
- Keep you fully informed about the anticipated completion date of your new home to help you plan ahead for moving day
- Make sure you receive a full home demonstration to run through the functions and features of your new home prior to moving in
- Make sure you are fully informed about the aftercare serve we provide
Our customers are at the heart of everything we do. To ensure you have absolute confidence when buying a home from us, here’s our promise to you.